Frequently Asked Questions

When can I access my belongings?
Access hours per facility:
Cheney: 7:00 AM to 8:00 PM
West O: 6:00 AM to 10:00 PM
NW 9th: 6:00 AM to 10:00 PM
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What security features do you offer?
Our facilities are fully fenced, gated, and under 24-hour video surveillance. Everything you store is safe and sound.
CONTACT US WITH FURTHER QUESTIONS
  • When can I access my belongings?
    Access hours per facility:
    Cheney: 7:00 AM to 8:00 PM
    West O: 6:00 AM to 10:00 PM
    NW 9th: 6:00 AM to 10:00 PM
    Am I required to store long-term?
    We provide flexible month-to-month lease options. Store with us short or long-term.
    How do I pay my storage bill?
    Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
    What documentation do I need to rent a unit?
    A valid form of government-issued ID such as driver’s license, passport, or state ID.
    What items am I not allowed to store?
    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
    What security features do you offer?
    Our facilities are fully fenced, gated, and under 24-hour video surveillance. Everything you store is safe and sound.